Report the problem
and ask to receive a copy of your credit report. You should also ask to put
a fraud alert on your file. With a fraud alert on record, a lender or
merchant will contact you before granting credit to someone using your name
or other identifying information. Ask the credit bureaus to delete any
credit inquiries from your record that are related to fraudulent
applications. Be sure to follow up your telephone requests in writing as
soon as possible.
Report fraudulent use
of your Social Security number to the Social Security Administration (SSA).
In some cases, you may be able to obtain a new Social Security number, but
only if you meet the SSA’s stringent fraud victim criteria.
Get in touch with
your state Department of Motor Vehicles to put a fraud alert on your
driver’s license, and to find out if anyone has had a license issued under
your name. In some states, if your license was lost or stolen, you may be
issued a new license number on the spot. In others, the law may only allow
you to obtain a new number after your old one has been used fraudulently.
You should file a
report with your local police department as soon as you discover any
evidence of identity theft. Obtain the name and badge number of the officer
taking the report, and obtain a copy for your records. Many lenders will not
accept a claim of identity theft unless you file a report with the police.
Be persistent -- in some parts of the country, police are overworked, and it
may be weeks or even months before you receive a copy unless you continue to
ask for it.
If you discover that
your checks have been stolen, or that your ATM card is missing, get in touch
with your bank immediately to cancel your account, stop payment on checks,
open a new account and establish new passwords.
If you discover that
a civil or criminal judgment has been entered against you, you may need to
speak with an attorney who can help you clear your name. The consumer
protection division of your state government may also be able to help.
Finally, check with
your insurance agent to see if you have any coverage under your homeowner or
renter’s policy that may help compensate you for the cost of dealing with
identity theft. Although not many insurers have offered this coverage in the
past, some now offer it at no additional charge, or for a relatively small
additional fee.
This article is provided for
educational and informational purposes only, and should not be considered as
legal advice. Always contact a licensed and experienced attorney before
taking any legal action.
Soldiers and Sailors Relief
Act Helps Military, Families
Spouses and family members of active duty military personnel
- members of the Air Force, Army, Marines, Navy, and Coast Guard - as well
as reservists and National Guard personnel called to active duty, are
covered by the federal Soldiers and Sailors Civil Relief Act. The Act, which
also covers some members of the Public Health Service detailed to the armed
forces on active duty, protects those personnel from a variety of financial
and legal problems at home. The Act covers just about every basic issue that
military families can face, including protecting them from eviction,
foreclosure, and lawsuits It also covers taxes, guaranteed job
reinstatement, and more.
To find out more, contact the Judge Advocate
General's office for your military unit, or visit www.military.com and enter
"SSCRA" in the search engine.
Spammers Face Increased
Penalties As Consumers Fight Back
Anyone with an e-mail account can tell you that the
amount of unsolicited, junk e-mail known as spam is increasing just about
every day. Recent studies suggest that spam now makes up about 40 percent of
all e-mail received, with the number of spam e-mails doubling in just the
past six months. in just the past few months, America Online customers filed
8 million complaints about spam clogging their mailboxes.
Although there are already laws against spam in 29
states, for the most part spammers operate without fear of prosecution,
since tracking them down and filing charges against them is a difficult and
expensive task. State prosecutors with limited resources haven't considered
the problem serious enough to pursue very aggressively. They've left
it up to Internet Service Providers like AOL and Yahoo! to bring civil suits
against e-mail marketers spamming their customers. That's often not easy,
since spammers have a whole bag of tricks to hide their tracks, including
using phony e-mail return addresses.
But now state and federal lawmakers are proposing
tough new laws against spammers. A bill proposed by U.S. Senator Charles
Schumer of New York would impose federal criminal and civil penalties on
spammers who fail to use mandatory subject line identification ("ADV" in the
subject line), and would require the use of legitimate return addresses. The
bill would also prohibit the use of automated programs that harvest e-mail
addresses off the Internet.
A similar plan has been proposed by Montana Senator
Conrad Burns and Oregon Senator Ron Wyden, but with stronger enforcement
provisions than the Schumer bill contains.
If you're as sick of spam as we are, you should
contact your Congressional representatives to let them know that you support
efforts to reduce spam in your e-mailbox. Visit
www.firstgov.com for information about
how to get in touch with your Senator or House Member about this and other
issues.
Zero Percent Financing May
Not Be Your Best Deal
With so many auto manufacturers now offering
zero percent financing when you buy a new car, truck, or SUV, you may think
that taking advantage of one of these offers is bound to save you money,
right?
Well, maybe not. In some cases, these loans
are for terms that may be shorter than you want. And unless your credit
record is spotless, you may not be able to get the advertised rate at all.
To decide if zero percent financing is the
right deal for you, you also need to factor in any rebate offers you might
lose. Take a look at the following example:
Suppose you want to purchase a car priced at $25,000. Your
trade in is worth $4,000. With zero percent financing, you'll
pay around $583.33 per month on a three-year loan.
But suppose the manufacturer offers the option of a $3,000
rebate instead of the zero percent financing. With the same trade-in value
($4,000) and the rebate, you'll have $18,000 left to finance. With a bank or
credit union loan at 5.45% , you'll end up paying around $543.11 monthly
over 36 months. That adds up to a savings of $1,448 over the life of the
loan. And while the 36 month term may be the longest you can get from the
dealer, you could probably get a longer term from a bank or credit union. In
fact, even if you stretched the loan out to 60 months, at 5.45% you'd still
end up saving around $395 over the dealer's zero percent offer.
The moral: Be sure to do a little homework and explore all
your financing options before jumping into a loan that may not be as
attractive as it sounds.
Spring Brings Outbreak of Home Improvement Scams
Spring is here, and that means the home improvement rip-off artists are busy
again, trying to separate homeowners from their hard earned money. If you
live in an area where the winter's been especially hard, or where the
springtime weather causes roof or fence damage, chances are you're going to
be approached by one or more of these scam artists. Older homeowners are
also a special target of these cheats, so if you've got elderly parents who
own a home, you'll want to pass this information along to them as well. Here
are some clues that you may have been targeted by a home improvement
swindler:
-- A repair crew shows up shortly after a spell of bad
weather, such as heavy rain, hailstorms or a tornado, offering to make
repairs or provide cleanup services at a "bargain" price. Of course, because
the price is so low, the crew needs to get at least part of its payment
upfront, and no, they don't take credit cards. Reliable local companies
don't ask for advance payment, and most take one or more credit cards, which
give you some extra protection in the event of a dispute. Be extra cautious
about workers driving trucks with temporary or out of state license plates,
and never let these guys in your house. Many homeowners find
themselves missing jewelry, cash, and other valuables after a couple of
these con men talk their way inside to use the bathroom or make a telephone
call.
-- A friendly fellow shows up, claiming that he's the
foreman of a crew working on a driveway, roof or other repair for "one of
your neighbors" down the street. It seems he's got materials left over from
that job, and he'd be happy to give you a discount on repairs "if you agree
to have us do it today." Chances are you'll get a thin coat of black tar on
your driveway instead of the asphalt he promised, or a few mismatched,
second-quality shingles instead of the name brand product he offered to
install.
-- You answer the door to find someone claiming to work for
the local utility company and insisting that he must inspect your furnace,
water heater, or plumbing. Let him in, and you can be sure he'll find some
"dangerous condition" that needs to be taken care of immediately. Lucky you,
he just happens to have a friend who can do the work for a "discount" price.
In reality, utility companies rarely send out inspectors unless you ask them
to send someone, and unless there's a neighborhood wide emergency, almost
never send them unannounced. Never let any uninvited worker into your house
until you've examined his identification and verified his employment
and the reason for his visit with the utility company.
Tip: Don't call any number the worker provides for
verification purposes. It's likely to be the telephone number of one of his
cronies helping out with the scam. Instead, call the main number of the
utility company.
By exercising a little caution, working with established
local companies, and using your credit card to pay for repairs your
insurance won't cover, you're much less likely to fall prey to a home
improvement swindler.
To see this week's consumer tip,
click here.